Social software is changing in ways that profoundly impact the way companies should approach adoption. Read six pieces of advice we've gleaned from customers who have successfully implemented social software on a grand scale. See the post by Michael Idinopulos, Socialtext VP of Customer Success.
Ed Cone of CIO Insight spoke with the CIO of Socialtext customer Angel.com about productivity in the face of information overload. He learned: One, a lot of the info-tsunami comes in the form of email. Two, with the right tools, an exec can get more information without being overwhelmed.
In this recorded interview, Nikos Drakos, Research Director at Gartner Research and Ross Mayfield, Chairman, President, and Co-Founder of Socialtext, explore the drivers behind business social software and how to use collaboration to help your organization increase teamwork, insight and responsiveness.
By creating active, ongoing conversations you can fully engage employees and get them engaged with each other.
When you are quickly informed by all field insights, you can align with customer needs and respond when they change.
When knowledge is shared as a byproduct of doing work, you get up-to-date collective intelligence on every issue.
By working openly in front of clients, and spurring active, ongoing conversations, you drive higher client engagement.
When partners can leverage each other, you create a highly engaged ecosystem of partners that amplifies your business.